We rely on our freight partners to deliver these on our behalf, and as much as we would like to offer free freight on everything, we need to on charge some costs to our customers where surcharges apply. These are explained below:
DG – Means “Dangerous Goods” and is classified as DG, because of the Lithium Battery in the product. These items have a freight surcharge because of the way our couriers transport the item to you. This surcharge is applied as a freight charge at the checkout when you order.
Bulky – Unfortunately bigger items cost more to send & our courier partners apply a surcharge for bulky items. This charge will be added as ‘freight’ at the checkout when you order. A bulky item is categorised as (but not limited to) the following products: Electric Scooters, Drift Trikes, Electric Rides.
Super Bulky – The Crazy Cart XL is a super cool product; however, it is super bulky to freight, and therefore comes to you on a specialist freight transporter. This Super Bulky surcharge will be applied as freight at the checkout when you order.
Rural – If your delivery address is in a rural area, our courier partners typically use a third-party courier company to get the product to you. This means a surcharge for rural delivery will be applied as ‘freight’ at the checkout.
Freight to Great Barrier / Chatham Islands / Stewart Island
Unfortunately we don’t freight through our site to these areas, but if you are wanting to pay the freight charges, give us an email (firstname.lastname@example.org), let us know the products you want to purchase, and we can organise a quote so you know what the freight would be if you progressed with an special order.